Shipping policy

SHIPPING POLICY

PRODUCTION TIME
Every product is printed to order. Most orders are produced within 2–7 business days before shipping. Production may take longer during holidays or other high-volume periods.

SHIPPING COSTS AND DELIVERY
Available shipping methods, estimated delivery times, and shipping prices are shown at checkout based on your order and delivery address. Delivery estimates begin after production and are not guaranteed.

TRACKING
When tracking is available, it will be emailed to the address used at checkout after your order ships. Tracking may take time to update after the carrier receives the package.

ADDRESS ACCURACY
Please confirm your shipping address before placing your order. Customers are responsible for providing a complete and accurate address. Additional charges may apply if an order must be reshipped or reprinted because of an incorrect or incomplete address.

DELAYS
Carrier delays, severe weather, holidays, and other events outside our control may affect delivery. We will help you review tracking information, but we cannot guarantee a specific arrival date.

CONTACT
For shipping questions, email troy@troysdesignco.com with your order number.